HERE'S HOW IT WORKS
- Gather orders from your customers.
- As an established artist, access your order form within your digital locker.
*If you are new to Ki'ikau Printers, reach out, and we'll get you started! - At the bottom of your order form, find the tab labeled "Drop Ship Form."
- Fill out the details. Be sure to scroll to the right and fill out your recipients' information.
- Place your print-ready files in your digital locker > uploads folder.
- Share your completed drop shipping order form with our office. You may send it to team@kiikauprinters, dee@kiikauprinters.com, or kayla@kiikauprinters.com
- 6. Look out for a response for us in the next business day(ish).
Drop Shipping FAQ
What is drop shipping?
Drop shipping is a retail fulfillment method in which a business doesn’t keep the products it sells in stock. In this case, Kiikau Printers is the manufacturer that completes the fulfillment of a product on behalf of the artist. The artist remains in full control and responsibility of their marketing, branding, sales and communication with their customers. Click here to learn more.
How does the process work?
1. You take the orders from your customers
2. Fill out our drop shipping form to tell us what to print & for who (including their shipping info)
3. We print and send directly to your customers for you!
How much does it cost?
The shipping charge is a flat rate of $10.00 per mailer and each mailer can hold up to two matted prints.
*Please note: the largest print size is 11" x 14" with a mat size of 16"x20".
The shipping charge will be added to your final invoice. It is recommended that you pass this charge on to your customers. If you choose to give your customers free shipping, you are still responsible for our shipping fees.
How long does it take?
Depending on our workload and the size of your order, the turnaround time for our service is approximately:
- Paper prints: 2-3 business days
- Drop-shipping: 1-2 weeks to allow for processing
- Shipping: Dependent on USPS. Tracking numbers will be provided to the artists for their customer correspondence.
- We currently only ship to U.S. addresses.
Who handles customer communications?
You will still handle all customer communications! While we take care of printing, packing, and shipping, it's your responsibility to provide customers with tracking updates, answer their questions, and manage any concerns. This ensures a personal connection between you and your customers, while we focus on fulfilling their orders.
My customer lives on Oahu. Can they schedule an in-person pickup?
Absolutely! Local customers are welcome to pick up their orders at our studio at SALT. Orders must be picked up during business hours.
675 Auahi Street
Space 3-205
Honolulu, HI 96813
HOURS OF OPERATION
Monday - Friday: 9AM - 5PM
Space is closed from 12:00PM - 1:15 PM daily
I have questions. Who do I contact?
We're here to help! Please feel free to send us an email, call us at (808) 312-3316, or stop by our studio:
675 Auahi Street
Space 3-205
Honolulu, HI 96813